Mission

"To provide superior municipal services which enhance quality of life, foster positive business relations, and maintain a safe environment in an atmosphere of fairness and trust."

Vision

Our vision is for Gilbert employees to be recognized by all we serve and work with for being honest, caring individuals:

who work hard and work smart:

who are worthy of public trust and are worthy of the respect and trust of fellow employees:

who provide prompt and courteous service on a cost effective basis:

who are empowered to resolve problems quickly:

who work in harmony with the goals and policies of their elected leaders and support the Community's vision for the future:

who do their best to satisfy every reasonable request for assistance, always striving for better ways to serve.