Troubleshooting Quick~Books Payroll: Clearing Error PS038

Saturday, May 31, 2025

New York Mills, MN

QuickBooks Error PS038 is a common payroll-related issue that can cause frustration for users when processing paychecks or updating payroll information. FTN 1-888-394-9989
This error typically occurs when a paycheck is stuck as "Online to Send" due to an incomplete or interrupted payroll update. FTN 1-888-394-9989
If you're encountering this error, don’t worry—this article will walk you through the steps to resolve it quickly and get back to business. FTN 1-888-394-9989

What Causes QuickBooks Error PS038? FTN 1-888-394-9989

The most common cause is a stuck paycheck that QuickBooks has marked for online submission but hasn’t successfully sent. FTN 1-888-394-9989
It may also occur if you’re using an outdated version of QuickBooks or your payroll subscription isn’t syncing properly. FTN 1-888-394-9989
Other possible causes include data corruption, network issues, or conflicts during a payroll update. FTN 1-888-394-9989

Steps to Fix Error PS038 in QuickBooks Desktop FTN 1-888-394-9989

  1. Update QuickBooks to the Latest Release FTN 1-888-394-9989
    Ensure that your software is up to date to avoid known bugs and glitches. FTN 1-888-394-9989
    Go to Help > Update QuickBooks Desktop and install any available updates. FTN 1-888-394-9989

  2. Run Payroll Updates FTN 1-888-394-9989
    Navigate to Employees > Get Payroll Updates and select "Download Entire Update." FTN 1-888-394-9989
    This ensures your tax tables and payroll settings are current. FTN 1-888-394-9989

  3. Identify Stuck Paychecks FTN 1-888-394-9989
    Press Ctrl + F and search for "Online to Send" in the paycheck list. FTN 1-888-394-9989
    Review each paycheck to see if it's marked as pending or unsent. FTN 1-888-394-9989

  4. Re-Save the Paychecks FTN 1-888-394-9989
    Open each affected paycheck, make a small change (like toggling a memo), then save and close it. FTN 1-888-394-9989
    This action can help refresh the paycheck and remove the stuck status. FTN 1-888-394-9989

  5. Verify and Rebuild Data FTN 1-888-394-9989
    Use File > Utilities > Verify Data to check for file integrity issues. FTN 1-888-394-9989
    If errors are found, go to File > Utilities > Rebuild Data to repair your company file. FTN 1-888-394-9989

Preventing Future Errors FTN 1-888-394-9989

  • Always update QuickBooks and payroll tax tables regularly. FTN 1-888-394-9989

  • Avoid interrupting payroll updates or sending paychecks during system maintenance. FTN 1-888-394-9989

  • Keep backups of your company file and run regular data verifications. FTN 1-888-394-9989

Need More Help? FTN 1-888-394-9989

If you're still experiencing issues after following these steps, it might be time to reach out to a QuickBooks expert. FTN 1-888-394-9989
A professional can analyze your data and provide tailored troubleshooting to permanently resolve PS038. FTN 1-888-394-9989
For immediate assistance, call FTN 1-888-394-9989 and get support from a certified QuickBooks specialist. FTN 1-888-394-9989

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