Gov. Holcomb Announces Deborah Frye To Step Down From The Indiana Professional Licensing Agency

INDIANAPOLIS- Deborah Frye has notified Governor Eric J. Holcomb that she will retire as the executive director of the Indiana Professional Licensing Agency (PLA) after serving for more than seven years. Gov. Holcomb today announced that Lindsay Hyer will serve as the new executive director.

“Deb has dedicated much of her professional life to serving others by delivering high-level customer service to all Hoosiers,” said Gov. Holcomb. “As executive director, she efficiently connected professionals with the appropriate licensing they need to practice their chosen profession. I thank her for her commitment to supporting Indiana’s professional workforce.”

Frye was named executive director in 2015. Under her leadership PLA has:

-Expanded online services for the 1 million citizens who rely on PLA every year for licensing. The agency offers user-friendly customer service for applications and renewals and provides easy access to the application process and online transactions

-Merged two divisions under the Division of Compliance and Enforcement that resulted in cross-training of staff and significant cost-savings for the agency

-Developed a PLA call center to answer licensing questions and assist applicants in receiving licensure at a faster rate

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